In the Name of Service
In this conversation, John Dailey, a retired Marine Corps officer and author, discusses his background, military career, and transition to writing. He shares his early desire to join the military and his fascination with books and curiosity. Dailey talks about overcoming challenges and fear, particularly in relation to swimming and combat. He also discusses his writing journey, including the process of publishing his memoir. Dailey emphasizes the importance of motivation and discipline in writing and offers insights on making a difference and finding purpose. He concludes by providing ways to connect and learn more about his work.
Customer retention is the key
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Focus on increasing customer retention first
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Don’t overspend on growth marketing without good retention rates
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What’s the ideal customer retention rate?
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Next steps to increase your customer retention
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